ServiceKeelEncrypted in transit and at rest.
All your ServiceKeel data is encrypted while it moves between systems and while it is stored. This protection covers your business records, not just payment details.
Your business data.
Protected. Never sold.
Data encrypted in transit and at rest. Access for authorized users. U.S. engineers in Franklin, Tennessee. ServiceKeel does not sell your data.
Protecting customer records, job photos, estimates, invoices, and the payments connected to your work.
THE PRACTICAL DETAILS
From finished job to customer payment.
Keep the customer, the work, and the amount together. Stripe handles the online checkout; ServiceKeel keeps the invoice connected to the job.
- 01
Prepare and review.
Choose the customer, add your services and prices, and check the scope, total, and due date. Create the invoice yourself or use the optional AI assistant to prepare a draft.
- 02
Send and collect.
Send the invoice and give the customer access to their customer portal. For an eligible unpaid invoice, they can choose Pay invoice and complete payment on Stripe’s hosted checkout.
- 03
Follow the money.
ServiceKeel updates the invoice balance after confirming the payment with Stripe. View payments and payouts in your Stripe connection to see the next step toward your bank account.
SERVICEKEEL SECURITY & PRIVACY
Your business data.
Protected. Never sold.
Customer records, job photos, estimates, and invoices deserve the same care you put into your work.
You control workspace access.
You and the users you authorize are the only users with access to your workspace data. Give each team member their own access for the work they do.
U.S. engineers. Franklin, Tennessee.
All ServiceKeel engineers are hired in the United States and based in Franklin, Tennessee. Your business is supported by a team rooted in our local community.
We do not sell your data.
Your customer records, job details, invoices, and other business data are not for sale. We do not sell your data.
Our privacy policy explains how service providers process information to operate ServiceKeel and deliver the features you use.
Why we use Stripe.
Your invoice belongs with your customer and job records. Payment processing needs its own specialist. Stripe gives ServiceKeel a payment system for checkout, account verification, and bank payouts, so you can manage the work and its payment in one place.
- Customers enter their payment details on a Stripe-hosted checkout page.
- Payments are processed on your connected Stripe account, with payouts to the bank account you provide during setup.
- Open Payments or Payouts inside ServiceKeel to review activity without piecing together separate job records.
Stripe adds protection at checkout.
Stripe is certified as a PCI Service Provider Level 1. Its security controls include encrypted connections and protection of sensitive payment data. In ServiceKeel’s hosted checkout flow, your customer enters card details with Stripe; full card numbers are not collected by ServiceKeel’s invoice forms.
- Stripe supplies the embedded verification form used during business setup.
- ServiceKeel checks the invoice amount and payment result with Stripe before updating the balance.
- Stripe’s certification applies to Stripe. Businesses still need to protect their accounts and follow the payment requirements shown during setup.
Set up as a business or work for yourself.
ServiceKeel currently creates U.S. payment accounts. Stripe’s requirements depend on your business type and the services you provide. Select the structure that matches how you operate and supply the details Stripe requests.
- Individuals and sole proprietors: have your legal name, contact information, address, requested tax identification, service description, and payout bank details ready. A U.S. sole proprietor can indicate whether they have an EIN during activation.
- Companies: also prepare the legal business name, business address, EIN, and requested information about the representative and owners. Stripe may ask for supporting documents.
- Eligibility and verification apply to both. Working alone does not remove the need to verify your identity or the business activity.
Stripe’s account verification requirements U.S. sole proprietors and EINs
How long does setup take?
Set aside about 15 minutes to enter your details when your information is ready. This is a planning estimate for filling out the form, not a promise of account approval. Companies with several owners or missing documents may need more time.
- Save your ServiceKeel account, then have an owner or admin open the Stripe payments connection and choose Business setup.
- Complete Stripe’s embedded form, including your business or individual information and payout details.
- Use Check payment readiness afterward. You are ready when the account confirms payments and payouts are enabled and outstanding requirements are resolved.
- Verification is a separate step. If documents need review, Stripe advises allowing 3–5 business days; additional requests can extend that time.
When does the money reach my bank?
A successful customer payment and a bank payout are different steps. Stripe generally schedules a first payout to complete within 7–14 days after your first successful live payment. It can take longer depending on the account, industry, and risk review.
- Later payouts follow your account’s settlement timing and payout schedule. Your bank may need additional processing time.
- Use Payouts in ServiceKeel’s Stripe connection to check the status and expected arrival date for your account.
- An invoice marked paid means the customer payment was confirmed; it does not mean the funds have already arrived in your bank.
Understand the cost before you collect.
ServiceKeel’s free invoicing tools and payment processing are separate. Stripe processing fees apply when a customer pays online. Review the fees and payout terms for your connected account before accepting payments; rates can vary by payment method and account arrangement.
- Creating a ServiceKeel account does not automatically activate Stripe payments.
- The optional AI upgrade helps prepare work; it does not waive payment processing fees.
- Keep the scope and customer approval clear, and review any refund or dispute costs that apply to your account.
Before you go.
How does ServiceKeel protect my business data?
All your ServiceKeel data is encrypted in transit and at rest. Workspace access is limited to you and the users you authorize. Our engineers are hired in the United States and based in Franklin, Tennessee, and we do not sell your data.
Do my customers need a ServiceKeel account to pay?
Customers use the private customer portal link you share with them. They can open an eligible invoice and continue to Stripe checkout without a ServiceKeel business workspace.
How can I control my team’s access and actions?
Give team members their own account access. Owners and admins manage sensitive connections. Review AI-prepared drafts, recipients, and amounts before confirming an action, and review automation rules before enabling them.
Can I accept an estimate deposit?
Yes. An approved estimate with a deposit amount can be paid through Stripe once your payment connection is ready. Review the scope and deposit amount before sharing it with the customer.
Can I get paid as an individual rather than an LLC?
Eligible U.S. individuals and sole proprietors can complete Stripe setup using the appropriate business type. An LLC is not universally required, but identity, business activity, tax, and bank verification still apply.
Does finishing setup mean I get paid immediately?
No. First complete setup and verification, then receive a successful customer payment. The bank payout follows your Stripe account’s timing. Check the expected date in Payouts rather than assuming same-day access.
What if Stripe asks for more information?
Return to Business setup in the Stripe connection and complete the outstanding requirements. Choose Check payment readiness afterward. Contact ServiceKeel support if you cannot access the setup or payout view.
You handle the service.
Let’s handle what’s next.
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